Customers

Customers are the entities that are billed for services. Customers can be individuals or organizations. Customers can have multiple contacts associated with them. Customers can also have multiple devices and services associated with them.

Customer CSV Format

Below is the CSV format for importing customers. You can download a sample CSV file below.

  • Name
    ID
    Type
    int | string
    Description

    The ID of the customer on your current system. In subsequent imports, Nucleo will bind imported data to this ID for any service or device that references this customer.

  • Name
    Name
    Type
    string
    Description

    The name of the customer.

  • Name
    Status
    Type
    boolean
    Description

    The status of the customer. 0 for active, 1 for inactive.

  • Name
    Start Date
    Type
    date
    Description

    The date the customer started in your platform.

  • Name
    End Date
    Type
    date
    Description

    The date the customer ended in your platform. If the customer is still active, leave this column blank.

  • Name
    Autopay Enabled
    Type
    int
    Description

    Whether or not the customer has autopay enabled. 0 for disabled, 1 for enabled.

  • Name
    Billing method
    Type
    string
    Description

    The billing method for the customer. Valid values are Off, Manual, Automatic.

  • Name
    Tax Exempt
    Type
    boolean
    Description

    Flag if the customer is tax exempt. 0 for not tax exempt, 1 for tax exempt.

  • Name
    Invoice Delivery Type
    Type
    string
    Description

    The invoice delivery type for the customer. Valid values are Email, Automated Print, Do Not Send.

  • Name
    Address
    Type
    string
    Description

    The address of the customer.

  • Name
    City
    Type
    string
    Description

    The city the customer is in.

  • Name
    State
    Type
    string
    Description

    The state the customer is in. This is the two letter abbreviation for the state.

  • Name
    Zip
    Type
    string
    Description

    The zip code of the customer.