Users

Users are the authenticated accounts that manage the data within Nucleo. To import your users into Nucleo, export the users from your existing system into the format below and upload into Nucleo.

User CSV Format

Below is the format and definitions for the CSV that should be imported into Nucleo. Feel free to download the CSV template below.

Download CSV Template

Columns

  • Name
    ID
    Type
    string | int
    Description

    Unique identifier on your current system for the user. In subsequent imports, Nucleo will bind existing data to this ID for anything that references this user.

  • Name
    First Name
    Type
    string
    Description

    First name of the user.

  • Name
    Last Name
    Type
    string
    Description

    Last name of the user

  • Name
    Email
    Type
    string
    Description

    Email address for the user. Also used for authentication and sending the invite link.

  • Name
    Groups
    Type
    string (';' separated)
    Description

    Semi-colon ; separated list of Nucleo group IDs that the user belongs to.

    For example: Billing - ID 3, and Field Support - ID 5 in Nucleo would be imported as 3;5

  • Name
    Mobile Number
    Type
    string
    Description

    Mobile phone number of the user being imported.

  • Name
    Mobile Carrier
    Type
    string
    Description

    Mobile carrier messaging domain that the user belongs to (see table below). Use the value column.

Mobile Carrier Options

Below are the mobile carrier options that are available. Make sure to use the Domain Value field that corresponds with the mobile provider.

ProviderDomain Value
Alltel@message.alltel.com
AT&T@txt.att.net
Boost Mobile@myboostmobile.com
CricKet@sms.mycricket.com
Digicel@digitextjm.com
Illinois Valley Cellular@ivctext.com
Metro PCS@mymetropcs.com
MobiPCS@mobipcs.net
Qwest@qwestmp.com
Sprint@messaging.sprintpcs.com
T-Mobile@tmomail.net
US Cellular@email.uscc.net
Verizon@vtext.com
Virgin Mobile@vmobl.com
viaerosms@viaerosms.com

Process

Upon import, users who have been uploaded will receive an email to the address provided. This will include a secure link where they can register an account and set a password of their choice. From there, they can continue to use the system.